AI receptionist setup
Configure the approved provider, business number, knowledge and operating context for the call experience.
AUTOMATE / AI RECEPTIONIST & PHONE AGENTS
AI PHONE AGENTS THAT ANSWER, QUALIFY AND ROUTE BUSINESS CALLS.
OPHOZ implements natural conversational AI receptionist and phone-answering experiences around approved knowledge, lead capture, human escalation and supported follow-up.Discuss an AI phone agent LIVE CALL · 01:18New customer inquiry
CallerHi, I need to know if you can help with a same-week installation.
AI agentI can help collect the details. What service and ZIP code should I pass to the team?
CallerElectrical panel upgrade, 60614.
DETAILS CAPTUREDElectrical panel upgrade · 60614Route to approved owner · follow-up task
Illustrative conversation — provider and routing depend on implementationDONE-FOR-YOU IMPLEMENTATION
More than AI receptionist software.
Self-service tools can be useful for simple call flows. OPHOZ is accountable for the approved business knowledge, conversation design, routing, testing and launch included in the implementation—not for claiming the AI is human.Conversation design
Shape greetings, questions and call flows around the reasons customers actually call.
Lead capture & qualification
Collect approved contact, service, location, timing and inquiry information.
Routing & human escalation
Send a summary, create a follow-up path or transfer according to approved rules and availability.
Summaries & follow-up
Move captured information into supported scheduling, CRM or accountable follow-up workflows.
After-hours answering
Capture opportunities when staff cannot answer, without promising unsupported scheduling or fulfillment.
PROOF BEFORE PROMISE
Test the call path before asking customers to depend on it.
A phone agent earns trust through approved knowledge, observable handoffs and real-call acceptance—not a polished demo alone.MEASUREMENT FRAMEWORK · CONFIGURED FOR EACH SCOPEDid the caller reach the right approved path?
Did the answer stay within approved business information?
Did the summary or transfer reach the accountable person?
Did uncertainty produce a safe fallback instead of a guess?
WHAT YOU CAN EXPECT TO SEE
Approved knowledge setTest-call matrixRouting mapException log
IMPLEMENTATION DEPENDENCIES
Connected only after it is configured and tested.
Phone number, voice provider, transfer targets, calendars, CRM actions, business knowledge, escalation rules, consent requirements and operating hours depend on the client's approved implementation.
OPHOZ does not present production telephony as universally live. A system must pass real-call acceptance before it is represented as connected.
COMMON QUESTIONS
Clear answers before scope.
What is an AI receptionist?An AI receptionist is a configured AI voice agent that answers supported calls, uses approved business knowledge, captures intent and follows defined routing or escalation rules.
Is this an AI answering service or a virtual receptionist?Those terms often describe related services. OPHOZ scopes the actual AI phone answering service around the approved call types, provider capabilities, business rules and human fallback the company needs.
Can an AI receptionist transfer calls to a person?It can when the selected provider, phone setup, transfer target and operating rules support it and the real call path has passed acceptance testing.
How much does an AI receptionist cost?AI receptionist or phone-agent setup starts at $750. Ongoing management and support starts at $199 per month; telephony, AI and provider usage are separate.
How is OPHOZ different from self-service AI receptionist software?Self-service software can suit simple needs. OPHOZ handles the approved knowledge, conversation design, call flows, qualification, routing, testing, launch and ongoing optimization defined in the scope.
THE NEXT STEP
Design a better first response to every important call.
Share the call types, current phone path and desired human handoff. OPHOZ will identify provider, knowledge and integration requirements before scope is approved.
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