Project inquiry information
The Start a Project form can collect a project goal, business name, optional website, optional budget range, timeline, project message, contact name, email and optional phone number.
OPHOZ PRIVACY OVERVIEW
Privacy should match the product and the real rollout.
This operational overview covers OPHOZ Digital inquiries and the separate OPHOZ Hospitality product. It is not a substitute for jurisdiction-specific legal review or deployment documents.
Project inquiry use and delivery
OPHOZ uses the submission to review the business need, respond, assess commercial fit and protect the form from misuse. The current path uses configured Resend email delivery to the configured OPHOZ sales destination.
Public-site analytics and measurement
OPHOZ can record allow-listed page, CTA, service and form-step events. Personal form contents, names, emails, phone numbers and project messages are not intentionally included in marketing analytics.
Cookies and configured providers
Hosting, email delivery, analytics and error monitoring may rely on the providers actually configured for the environment. Browser storage or cookies may be used by those configured measurement or operational services where applicable.
Hotel and company information
OPHOZ Hospitality can store property identity, contact information, branding, room inventory, published hotel knowledge and launch configuration supplied by authorized hotel users.
Staff account information
Staff profiles may include name, email, department, role, permissions, invitation state, verified alert preferences and activity needed to authenticate users and operate hotel workflows.
Guest interaction information
Guest interactions may include an entered room number, messages, voice-derived text sent to the concierge workflow, service-request details and status, plus an opaque browser session identifier used to resume a conversation.
Hospitality use and optional services
Information supports property-scoped guest experiences, accountable hotel work, staff authentication, approved knowledge and opted-in alerts. SMS, push or private-pilot phone services process relevant data only when configured, and employee SMS requires verified enrollment.
Property separation and monitoring
Staff access is scoped by authenticated property context and server-side permissions. OPHOZ error reporting is designed to send sanitized error context without intentionally attaching guest conversations, hotel request bodies or query strings.
Retention, deletion and requests
Retention, deletion, controller/processor roles, consumer rights and jurisdiction-specific obligations must be confirmed for the applicable Digital launch or hotel deployment. Privacy questions can be sent to support@ophoz.com.
Contact OPHOZ SupportQualified counsel must confirm the business entity, applicable jurisdictions, retention periods, consumer-rights process, provider list and production policy before paid acquisition or commercial contracting.